Help center

How can we help?

EarnedCrew is in free beta. Send us the details and we’ll help you get back to clear, dependable commission records.

Email support

Contact support@earnedcrew.com. Include your workspace name, what you were trying to do, and any error message you saw. Please never send us your password.

Quick links

Account and workspace requests

Workspace owners can ask us for a reasonable export or deletion of their workspace. Individual technicians may ask about their account, but workplace records may also be controlled by their organization. We verify identity and authority before disclosing, changing, or deleting data.

Security reports

If you believe you found a security issue, email us promptly with a clear description and steps to reproduce it. Do not access another person’s data, disrupt the service, or publicly disclose the issue before we have had a reasonable opportunity to investigate.